Privacy Policy

🎯 1. Introduction & Scope

This Privacy Policy explains how SpineOWL ("we", "us", or "our") collects, uses, protects, and discloses personal information when you visit our website (spineowl.com), play our video games, download our mobile applications, or purchase items from our merchandise store.

This shared policy covers our entire portfolio, including our website, creative tools and utilities (such as AI Tattoo Generator: Inky Lens), our family and children's titles (such as Toddler Kids Colouring Games), and our merchandise store. Where specific applications implement distinct technical features—such as on-device augmented reality or camera tracking—we provide clearly scoped, dedicated app-specific disclosures below.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any terms, please discontinue using our games and platforms.

👶 2. Children's Privacy & COPPA Compliance (Children's Games)

Several games in our catalog are designed specifically for young children and family audiences (such as Toddler Kids Colouring Games). For games designed for children, we take special precautions to protect children under the age of 13 (or the applicable legal age in your region):

• No Targeted Ads: We do not serve targeted, interest-based, or behavioral advertising in games designed for children.
• Minimal Data Collection: We do not require children to provide personal information to play our children's games.
• Parental Rights: Parents and legal guardians can at any time review, request the deletion of, or refuse further collection of their child's personal information by emailing us at contact@spineowl.com.

📝 3. Information We Collect

We may collect information in the following ways depending on which service or app you interact with:

• Account Information: When you register on SpineOWL, we collect your name, email address, password hash, and profile preferences.
• Store & Order Details: When you purchase merchandise, we collect billing details, shipping address, contact phone number, and order history. Note: We do not store your full credit card or banking details; payments are securely handled by certified gateways (such as Razorpay).
• Inquiries & Messages: When you submit a message through our Contact Us form, we collect your contact information, company name, pitch, and inquiry text.
• Gameplay & Technical Data: High scores, game progress, achievements, crash logs, device model, operating system, language preferences, and IP address for diagnostic and multiplayer synchronization purposes.

⚙️ 4. How We Use Your Information

We use collected data solely for legitimate business, application, and gameplay purposes, including:

• Delivering and improving our games, apps, and interactive content.
• Fulfilling orders, shipping physical merchandise, and processing refunds.
• Responding to customer support inquiries and partnership pitches.
• Securing our platforms against fraud, abuse, cheating, and unauthorized access.
• Sending transactional emails (order confirmations, password resets, inquiry confirmations).

💳 5. Payment Processing & Security

All online purchases on SpineOWL are processed through industry-standard, PCI-DSS certified payment processors (such as Razorpay, Apple App Store, or Google Play Store). SpineOWL never receives or stores sensitive financial details like CVV numbers or complete payment card credentials on our servers.

🍪 6. Cookies & Session Storage

We use cookies and similar local storage technologies only for essential website operations:

• Maintaining your user login session securely.
• Remembering items in your shopping cart across pages.
• Remembering your UI theme or audio preferences in web games.

You can control or disable cookies through your browser settings, though some website features may not function properly without essential session cookies.

🤝 7. Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers under strict confidentiality agreements for:

• Payment processing (Razorpay, Apple, Google).
• Transactional email delivery (Brevo / Sendinblue).
• Reliable hosting infrastructure and secure database management.
• Compliance with legal obligations, court orders, or law enforcement requests.

For Inky Lens, Google Mobile Ads may process device and ad-interaction information for ad delivery and measurement, subject to applicable consent choices. Inky Lens does not provide TrueDepth face data or live AR camera frames to Google Mobile Ads. This paragraph describes Inky Lens; it does not describe the advertising practices of our games designed for children.

📱 8. App-Specific Privacy Disclosures

Certain applications in our catalog utilize specialized on-device technologies, such as augmented reality (AR) or camera hardware, to deliver their features. The disclosures below apply specifically to the designated app.

⚖️ 9. Your Data Rights & Choices

Depending on your jurisdiction, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or rectify incomplete or inaccurate information.
• Deletion: Request permanent removal of your account and personal data ("Right to be Forgotten").
• Opt-Out: Unsubscribe from marketing newsletters at any time via the unsubscribe link.

To exercise any of these rights, send a request to contact@spineowl.com. We will respond within 30 days.

📬 10. Contact Us

If you have questions, comments, or concerns regarding our Privacy Policy or child safety practices, please contact our Data Protection team: